Everyone knows that the big manufacturers of consumer electronics place opening, humidity and / or multiple stickers in the assembly…
Everyone knows that the big manufacturers of consumer electronics place opening, humidity and / or multiple stickers in the assembly process of the devices , looking for health in the face of possible problems that imply massive repairs under warranty or failures caused by incorrect handling.
However, watch out for this news, because according to the FTC – Federal Trade Commission , by its acronym in English-, which has just published a note informing that these stickers are illegal , no company should be able to deny the mandatory guarantee of its products because one of these witnesses has been removed.
Have you never seen one of those stickers with a hologram and the inscription VOID inside it? Yes, we refer to these stickers, but also there are some brands that place paint witnesses on the screws to guarantee the non-manipulation of the internal components of a smartphone or electronic device, as well as the famous ones moisture reactive stickers of devices with IPxx certification.
Well, the US trade regulator has serious doubts that these stickers are legal at the time of invalidating the mandatory guarantee of a product, and this has been done to consumers and manufacturers so that reconsider their policies of cancellation of guarantees .
The competent authority also refers to non-original components such as memories, keypads, connectors, batteries or chargers, indicating that the use of this type of cheaper components should not imply a loss of the guarantee, although Most manufacturers already warn that they do not accept this type of components . Apple for example will include software in new versions of iOS that disables certain non-original accessories.
So that, it seems that the stickers and witnesses have their days numbered , as well as the famous phrase that accompanies most devices in their packaging, “Warranty VOID if seal is broken” , which warns of the cancellation of the guarantee if the seals are broken.
In addition, the FTC warning indicates that linking guarantees to the use of certain products or services harm consumers , that they will have to pay more for it when there is no competition, and also to the small sellers that offer these competitive products.
Obviously, the measures they will only be valid in the territory of the United States , where the six manufacturers to which the requirement has been sent have 30 days to comply with the order. However, the truth is that it will establish jurisprudence and will suppose an important boost for consumer associations Worldwide.
We will see what it takes more countries to launch similar requirements that protect consumers more against abusive policies of manufacturers.
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