Fragmentation and Android, or rather, the fragmentation and the huge problem that is for Android , because the truth is that the endless history of non-updates has already become an axiom for the platform … and no,.
Most manufacturers do not update conveniently your devices to the latest versions of Android, and even if, the truth is especially the economic ranges they have suffered, suffer and will suffer an obvious abandonment on the part of practically all the firms in the industry.
Maybe that’s why a consumer association of the Netherlands He had set to work to change things, denouncing Samsung surely because of its visibility to try to make smart phone manufacturers brands increase the post-sales support of their terminals much further.
Nothing less than four years of guaranteed updates asked , arguing that software updates include troubleshooting and correcting major vulnerabilities, thereby users would need these firmware packages for their own security .
It is likely that the allegations of the mentioned association Consumentenbond were right, and it is also likely that users would appreciate updates to at least the most important versions of the operating system as long as the hardware allows it, but Forcing a manufacturer to update may be greater words …
In fact, the judges have agreed with Samsung affirming in his sentence that the complaints of the consumer association were inadmissible as a complaint, because they affect future events and not a consummated and reportable act.
The letter acknowledges that if Samsung discovered a serious problem in the future in the software of any of their phones, the manufacturer could opt for an update for its entire range, although it is possible that he could not do it in some of its devices due to the nature of the error or the limitations of the hardware itself.
For this same reason, it is not possible to force the manufacturer to update anything, nor is it possible for the same manufacturer to state how many or which of their devices should be updated if critical failures were discovered. So, and according to the sentence, Without knowing what errors can be discovered in the future, it is impossible to fail against Samsung and force him to update by law.
According to Consumentenbond, Samsung produces some of the best-selling devices in the world, and Google provides these devices with software to work, in addition to periodic updates of this same software that guarantees its security and stability over time.
However, neither Samsung nor most manufacturers apply these updates in an orderly and systematic way , and this really is a proven and accomplished fact.
However, here we are not talking only about the manufacturer’s will, sometimes it is the hardware itself that makes the update impossible having no drivers, and other times they are the operators or other actors who stop the process. It is more complex than thinking about a specific manufacturer abandoning their devices …
Addressing fragmentation requires the commitment of all , and despite Google’s work in recent times with, the truth is that the statistics continue to speak ill of the update of most devices. Nokia has shown the way , but here and now the strategies of each one come into play …
For the moment, the statements of Consumentenbond remain consistent , but nobody is going to force Samsung or other manufacturers to update their terminals:
Samsung chooses to bring as many models to the market as they want, and there is no one to force them to do so. As with automakers, who must ensure that all their models are safe and reliable, and continue to be so over time, Samsung should have the same obligation.
Further, they claim that at least their complaint has “Achieved something” , so the manufacturer “Has taken steps to provide more information to consumers” during the legal process in the Netherlands, in addition to make visible a problem that is real and will increase in the future , forcing users to buy another phone.
It should be remembered that we are the users who choose which phone to buy, and if software updates were first on the priority list Surely there would be many more manufacturers involved. We will also have some guilt …
And you, what would you have done if you were the judges? Will someone have to force manufacturers to post updates for their devices? Would the problem of fragmentation correct such a measure?
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