"We are committed to treating all our customers fairly and with respect," said Chipotle in a statement. "What happened to…
“We are committed to treating all our customers fairly and with respect,” said Chipotle in a statement. “What happened to St. Paul’s restaurant, the manager thought that these gentlemen were the same customers from Tuesday evening who could not pay for their meal. Regardless, this is not how we treat our customers and as a result, the manager has finished and the restaurant is retrained to see that something like that does not happen again. “
Masud Ali, one of the customers, posted the video of the event on Twitter. From Saturday night two minutes of video had been shown 2.35 million times.
The video begins with an employee telling the five young men: “You have to pay because you’ve never had money when you get in here.”
The young men tried to order anyway, talking about send it on Twitter and complained about “stereotypes”.
Were the same customers who had not paid on Tuesday?
We can not confirm it with 1
00% security, “said Laurie Schalow, Head of Chipotle. “We asked Masud if he was in our restaurant on Tuesday and he said no.”
When asked to pay in advance, the group refused, started calling, swearing and asking other customers if they had to pay before they were eating.
Ali told Ali that the treatment was racist. He and his friends are black.
“I do not like how she laughs like it’s fun,” he wrote about one of the employees. “So when a white woman enters you change your policy to” show us income before you get served “????? So @ Chipotle will sit here and tell me I can not eat because they think I look Like someone who stole from them before? “
Employees asked the group to calm down. They became tough and the police rang.