It has happened to all of us that we hire a certain Internet speed that, unfortunately, we can not always enjoy in full in our smartphone . Many times we complain, we say that it is the operator’s fault, that it is a scam, that you are paying more for something that you do not enjoy … but Is not always that way . On many occasions -mostly- the fault lies not with the operator, but with other factors that, fortunately, to a greater or lesser extent, we can control without much difficulty.
Before rage on Twitter against your company and against everyone who puts you ahead, you should know a series of things in face of the speed of your Internet. There is a countless causes that can cause the WiFi to go slow on your device , and they go from the location of the router to the number of walls between this and you. However, the most common are usually others.
We will assume that you have optic fiber contracted.
On the one hand, the maximum speed can only be guaranteed on a computer with a Gigabit network card connected by cable to the router , not to mention that it is necessary to have minimum specifications (processor, RAM, etc). A smartphone can not be wired to the router – in fact, this connection is meaningless – so never, never, you will never get access to 100% of the speed.
Another important aspect is in the compatibility of your terminal with the 2.4 GHz and 5 GHz networks . Home-based routers, which most people have installed, are only compatible with the first one, which means it is more saturated. To understand how it works, the 2.4 GHz network is a three-lane road through which an infinity of cars circulate. As more cars pass through it, the more it congests and the slower it is – due to interference. The 5 GHz network has 23 lanes , so there is much more room for more cars to move through it at a higher speed.
If your router is not compatible with the 5 GHz network (something that may be totally normal), your mobile, even high-end, can not access it, and will necessarily connect to 2.4 GHz. The same happens If your router supports both bands but your phone does not . Although the router can emit signal in the 5 GHz network, you can not connect to it from your mobile since it does not have the necessary hardware for it.
The answer is simple, but not necessarily cheap. The first thing you should do is Check that your phone is compatible with both networks . If your terminal is a high-end two years ago or a recent mid-range, it is more than likely that it is, but the best way to find out is either by looking at the specifications of the terminal on the official website, or, for example. We will try to help you to the best of our ability.
Finally, you will have to talk with your company to know what installation you have and that they can lend you a hand, It’s not as simple as buying a new router . It is possible that you have to modify the ONT (Optical Network Terminal). This is the device responsible for converting the optical signal transported by the fiber into a broadband signal. Most new installations have the ONT built into the router, but your case may be different. When in doubt, a call solves a lot of problems.