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Hawaiian Airlines implements check-in changes at Honolulu Airport

HONOLULU (KHON2) &#821 1; Changes are on the way to travelers flying from Daniel K. Inouye International Airport. Hawaiian Airlines changes check-in areas for international and inter-national departures. [19659003] Hawaiian Airlines says it is flying around 10,000 passengers from Daniel K Inouye Airport every day. And there are times when it almost seems that all of them check in at the same time. "Once upon a time, we actually came here two and a half hours early and it took us about two hours to go through and we drove over to our flight, it will be very bad here," said Elias Yadao. In the next few weeks, international passengers will start checking in at Lobby 4 in Terminal 2, towards Lobby 3 in Terminal 1. [19659003] Tour operators began releasing selected passengers on Hawaiian's non-stop flights to Japan directly in Lobby 4 earlier in The month and all non-stop passengers to Japan start using Lobby 4 Wednesday, 19 December. "It takes about a third of the population from Lobbies 2 and 3 where we work today. It helps us balance business and provide a better experience for all our guests, "said Jeff Helfrick, vice president of airport operations at Hawaiian Airlines. Since January 9, 2019, beds flying to Hawaii's international destinations and US Samoa will check into lobby 4. Team Kokua volunteers help to guide passengers to the appropriate lobby. "The change will increase efficiency by having international travelers in Terminal 2, while relieving the congestion experienced in Terminal…

HONOLULU (KHON2) &#821

1; Changes are on the way to travelers flying from Daniel K. Inouye International Airport.

Hawaiian Airlines changes check-in areas for international and inter-national departures. [19659003] Hawaiian Airlines says it is flying around 10,000 passengers from Daniel K Inouye Airport every day. And there are times when it almost seems that all of them check in at the same time.

“Once upon a time, we actually came here two and a half hours early and it took us about two hours to go through and we drove over to our flight, it will be very bad here,” said Elias Yadao. In the next few weeks, international passengers will start checking in at Lobby 4 in Terminal 2, towards Lobby 3 in Terminal 1. [19659003] Tour operators began releasing selected passengers on Hawaiian’s non-stop flights to Japan directly in Lobby 4 earlier in The month and all non-stop passengers to Japan start using Lobby 4 Wednesday, 19 December.

“It takes about a third of the population from Lobbies 2 and 3 where we work today. It helps us balance business and provide a better experience for all our guests, “said Jeff Helfrick, vice president of airport operations at Hawaiian Airlines.

Since January 9, 2019, beds flying to Hawaii’s international destinations and US Samoa will check into lobby 4.

Team Kokua volunteers help to guide passengers to the appropriate lobby.

“The change will increase efficiency by having international travelers in Terminal 2, while relieving the congestion experienced in Terminal 1 during peak times, especially from 10:00 to 2:00 daily,” said Hawaii Department of Transportation Director Jade Butay.

Some InterIcelandic passengers already notice less congestion in their lobby.

“I was actually surprised. I told my husband that it’s not as crowded as usual. So in the week before Christmas this place is crazy outside. So that’s really a good idea,” says Irene Smith.

“We want to do our best to get a stress free, easy travel experience. Moving one third of our guests to Lobby 4 will give a better balance, says Helfrick.

Hawaiian Airlines will share lobby 4 with Qantas Airlines, Philippine Airlines, Air Canada and Korean Air. Terminal signs are adapted to reflect the change.

Additional changes, which will enter into force on January 9th, include the move of the Lobby 2 flight to Lobby 3 in Terminal 1. Passengers traveling to North American destinations continue to check in lobby 2.

Hawaiian Airlines Passengers Using Lobby 4 will use TSA checkpoints 2 and 3 located in terminal 2. Passengers on neighboring and North American flights are encouraged to continue using one of the four available TSA control points in Terminal 1.

HDOT has designed a new TSA control point at ground level for Terminal 1 between baggage claims carousels 8 and 9 which is available daily between 10:00 and 14:00 to give passengers another TSA screen option during peak hours. The new ground floor TSA control point holds general boarding passengers and has no separate check-in line.

It is also not recommended for travelers with prams, large luggage, those who need special assistance or those who can not stand on an escalator, because passengers using the checkpoint must take an escalator to the second level.

Click here to see a map of the lobby and control points.

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