Google has updated its US-only repair service to include the Pixel 3 and Pixel 3 XL as being eligible for mail-in repair. The inclusion of its third-generation Pixel phones comes several months after their October 2018 launch. Until now, owners with broken pixel 3 phones had to resort to third-party repair shops, like uBreakiFix. Walk-in services might be more convenient for some than mail-in support, but it’s better to have more options for fixing your phone.
As noted by Android Police Google’s repair service landing page is in a confusing state, currently stating that the Pixel 3 and Pixel 3 XL are only eligible for walk-in services, even though that’s not the case behind the scenes. According to Google’s statement, it is just in the process of updating the language on the page.
days after you ship it out. To get started the repair process, you will have to provide your IMEI number. Then, you can send it to Google in your own packaging, or the company can send you a prepaid package to send it in.
Google’s mail-in repair service for Pixel phones hasn’t been around for long. It launched in late September 201
8, just days before the Pixel 3 announcement in October.