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Dunkin Donut's owner calls the police on the customer after arguing about the company's free Wi-Fi policy

A Dunkin Donuts owner called the police on a customer after arguing about the company's free Wi-Fi policy. "data-reactid ="…

A Dunkin Donuts owner called the police on a customer after arguing about the company’s free Wi-Fi policy. “data-reactid =” 15 “>

A Dunkin Donut’s owner called the police on a customer after arguing about the company’s free Wi-Fi policy.

<p class = “canvas-atom canvas text Mb em) Mb (0) – sm Mt (0.8em) – sm” type = “text” content = “On Facebook, Tirza Wilbon White launched the conversation she recorded with the franchisee owner Christina Cabral on a Dunkin Donuts in Fairfax, in the U.S. State Virginia November 7th, minutes after entering the store. “Data Reaction Time =” 1

6 “> On Facebook, Tirza Wilbon White the conversation she recorded with the franchise owner Christina Cabral at a Dunkin Donuts in Fairfax, USA, USA

free Wi-Fi service. “Ms. White had visited the store for the past two years and bought coffee and tea bet on his laptop while using the company’s free Wi-Fi service

.

“I just sat down when a woman I had never seen before went up and asked,” Are you going to buy coffee? “” Ms. White, a former deputy professor at the University of Maryland and mother of two, told Yahoo Lifestyle.

“I told her that I had planned to buy coffee after I lived, but not if it was mandate.”

According to White, the woman, who identified herself as a “quality control” official, stamped against a Another black customer says he had bought food before using Wi-Fi.

Tirza Wilbon White, who said she was racially profiled at a Dunkin Donut Shop in Virginia. Source: Tirza Wilbon White / Facebook

Ms. White responded by asking Mr Cabral if a nearby white customer was kept to the same standard, and Ms Cabral ordered that she bought coffee or leave.

When Ms Cabral went away, a co-worker White informed that she was actually the owner.

Then Ms White, who felt discrimination was involved, contacted Ms Cabral to clarify the policy.

In one of three separate videos, Ms White posted to Facebook, “said Cabral,” I have to make my own rules. I have to ensure the safety of my customers. “

She also quoted past customers who caused problems without making purchase. “It’s nothing against you,” she says. “We’re just trying to make our customers feel safe.”

When Ms White suggests that only her and the other black customer were asked to make purchases, Ms Cabral says: “Oh please. Do not get into profile profile. It’s my family. I find it offensive.”

When Women argue, Ms Cabral fetches the phone. “You care,” she explains, calling 911.

“Since I’m not your skin tone, will you come to me that I’m racially profiled? I treat everyone the same … and now I’ll call the authorities because you enter me without telling me. “

Ms Cabral told White that she treated everyone the same and her allegations became insulting. Source: Tirza Wilbon White / Facebook

“A franchisee tried to bully me”, White White wrote on Facebook.

“She lied about the company’s policy, tried to force me to make a purchase to be in the store because she had a laughing problem. She called the police to force me to leave when I told her that she profiled the gentleman and me.

“In her mind, I was” people “as loiter. In fact, I was a customer in his store, until yesterday, and I have been for more than 2 years.

“I’m still angry, more than 24 hours later and I want justice for the humiliation I experienced,” wrote Ms White.

“Please share this and help me get justice.” The owner Christina Cabral and her family own several Dunkin Donuts locations throughout Maryland and Virginia.

“I’m not the only one they’ve treated in this way, but hopefully I will be the last one they treat in this way. “

For all the videos I’ve seen on racial filing, I’m now in their company. Yesterday another gentleman and I were …

Posted by Tirza Wilbon White on Thursday, November 8, 2018

In the second video, a police comes and will immediately instruct Ms. White to leave the store “because she wants you to. “

” Am I in trouble if I choose not to leave? “She asks the police.

He answers:” Yes, if you decide not to leave, I will order you to leave. … I would issue a call and then if you did not sign the call, I would have to arrest you. “Ms. White finally agrees to leave.

On Wednesday, White White on Facebook reported the two Dunkin Donuts spokesmen had called her to apologize.

A Dunkin Donut’s representative also sent a statement to Yahoo Lifestyle:” We and our franchisees want every customer who goes to a Dunkin restaurant to be treated with dignity and respect. This did not happen in a situation at a restaurant in Fairfax, Virginia.

“We have apologized to the customer on behalf of both the brand and the franchisee who own and operate this restaurant, but we know it’s not enough.”

The statement continued: “Our franchisees are independent traders who, for so long they follow the law, can set their own policies regarding certain things like Wi-Fi usage and whether it should be restricted to those who make a purchase.

“However, we are focused on helping our franchisees to best serve our versatile customer base and is currently investigating how we can improve all aspects of our restaurant business from signs, recommended policies and training for franchisees and their crew members.

“We are determined to do better.”

I am writing to give an update to my meeting on Dunkin Donuts and thank you all – so many – as shared …

Posted by Tirza Wilb on white Wednesday, November 14, 2018

Ms. White says that the issue is still unresolved. “I feel sad and afraid. It hurts deeply,” she said to Yahoo Lifestyle.

“People have said how calm I was, but as a black person I have learned to perform for my safety. I know if I had dressed differently in yoga pants, a hoodie and speak in a black language, I could have had a worse result. “

She adds:” I’m afraid of others who may have responded more authentically in a less controlled way when humiliated. And that’s the people I talked to. “

The 15-year-old teacher compares his experience with other viral videos.” We often see that white people stop black people in public spaces and more or less ask them to defend their existence, “she says. black person does not justify the inquisition – gives his address, his intention, their right to occupy space – the police armed. “

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