Due to the disease, the ship will return to Port Canaveral, Florida, on Saturday, one day earlier than expected. "All…
Due to the disease, the ship will return to Port Canaveral, Florida, on Saturday, one day earlier than expected.
“All ship’s guests receive a full refund of their cruise prices paid,” says Owen Torres, spokesman for Royal Caribbean. “We think the right thing is to get everyone home early instead of getting the guests to worry about their health.”
Cody Haddap, a cross passenger, talked to CNN affiliate WESH on Wednesday and said he got sick after the ship left Haiti on Tuesday.
“We left the harbor around 4 yesterday and began to get sick last night around 10. We have been quite limited to our rooms.”
He shared a letter he received on Wednesday to his cabin from the cruise line:
“During this sailing there has been a small percentage of guests on board who have experienced gastrointestinal diseases, meant to be norovirus.”
Officials with Royal Caribbean said they are waiting for laboratory results to determine whether the disease is norovirus, the most common cause of acute gastroenteritis in the US.
8, there were 11 outbreaks of gastrointestinal diseases on cruise ships and five were determined to be norovirus. The Royal Caribbean’s last outbreak was 2017 on the Maritime Self, according to Centers for Disease Control and Prevention.
Haddap said when they came to Jamaica the next day, no one had to leave the ship.
The oasis of the sea is one of the newest ships in the Royal Caribbean fleet and can accommodate over 8,000 people. About 3% of people aboard the ship became ill.
Another passenger, Brenda Torres, spoke to CNN affiliate WESH and said she had seen an increase in staff remediation of common areas.
“From our balcony we can see the rock climbing wall,” she said and after each user, they are actually hand cleaning every bud on the hand climbing wall. “
Royal Caribbean plans to completely clean up the ship in time for the next sailing.
” Our guests are sailing with us to have great vacations, and we regret the cruise being short, “Torres said.
 CNN’s Tina Burnside contributed to this report.