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Chipotle rethinking firing manager who refused to serve black customers over “eating and dashing” fear

The Chipotle restaurant chain announced on Saturday that it had terminated one of the leaders to propose in a viral…

The Chipotle restaurant chain announced on Saturday that it had terminated one of the leaders to propose in a viral video that five black customers planned to order food without paying – but on Sunday, the company acknowledged Fox News as it considered reusing the boss for her suspicions may have been well founded.

In a series of video clips viewed more than 3 million times on Twitter, a Chipotle customer is identified in St. Paul, Minn., Like 21-year-old Masud Ali, and several friends are told by a boss: “You have to pay because you’ve never had money when you come in here.” An employee adds: “We will not cook unless you actually have money.”

As Ali and his friends complain about “stereotypes”, the videos recorded and uploaded by Ali show that the employees in the store claimed that The group had previously ordered food on two occasions without paying.

In a video clip the boss laughs and tries to ignore the men while they produce what seems to be money as proof that they can pay for the food. One of the employees visible in the kitchen is black.

“It sounds really racist – that’s where she said it was racist,” Ali said to Minnesota’s Star Tribune newspaper on Friday. “She asked for proof of income as if I’m getting a loan.” On Twitter, Ali Chipotle asked: “Can a group of young well-established African Americans have a bite to eat after a long workout?”

Ali also wrote the restaurant’s phone number and Social Media Address. Within a few hours and during a criticism, Chipotle issued a statement which meant that the boss had acted with prejudice and announced that her termination ceased. But on Sunday, Chipotle returned his decision.

“Our actions were based on the facts we knew right after the event, including video clips, social media and conversations with the customer, the boss and our employees.” Chipotle Chief Communications Officer Laurie Schalow told Fox News on Sunday. “We now have additional information that needs further investigation. We want to do the right, so after further investigation we will redirect and reuse if facts justify it.”

“After further investigation, we will re-train and re-hire if facts justify it.”

– Chipotle Chief Communications Officer Laurie Schalow

In a previous statement on Saturday, the company had said: “We are committed in treating all our customers fairly and with respect. … As for what happened at St. Paul’s restaurant, the boss thought that these gentlemen were the same customers from Tuesday night who could not pay for their meal. No matter how this is not how we treat our customers and as a result, the boss has finished and the restaurant is retrained to ensure that such a thing does not happen again. “

In a separate post on Twitter, another Chipotle representative, identified as Shaq, wrote Saturday: “We are committed to treating everyone equally and respectfully”.

In subsequent interviews, however, Chipotle representatives acknowledged that the manager might be entitled to claim that individuals in the group had ordered food a few days earlier without paying.

“We can not confirm it with 100 percent security,” said Laurie Schalow, chief executive officer of Chipotle, The Twin Cities Pioneer Press. “We asked Masud if he was in our restaurant on Tuesday and he said no.”

And almost immediately found that Ali had obviously talked positively about “dining and dashing” – the practice of ordering food and not paying for it – several times on Twitter in the past.

“hi man i think chopotle catchin up to us fam. Are we going to change place and yoooooo what should we do about the other thang”, read a post on the alias account from 2016.

In 2015 he wrote that “we find goto Applebees and eat as much as we can and tip the nice lady 20cents and go f — out.”

When another Twitter user invaded, he responded that “We only borrow food for a couple of hours” as opposed to eating dinner and dashing.

Later that year he perceived that “Eat and Dash is Forever Interesting” and discussed stealing Tabasco bottles from Chipotle.

Another post read: “Guys we borrow food … that’s it. And if the lady tries to stop you at the door, do not hesitate to unload that piece.”

“We find goto Applebees and eat so much We can and tips the nice lady 20cents and go f — out. “

– Masud Ali

When the information was encountered, Chipotle originally said other sales outlets that the manager was properly closed regardless of the fact that there is always a business policy to cook first and stick it up if customers do not pay.

Ali did not respond to Fox New’s request for comments.

The episode follows several other high-profile incidents of alleged racism that has rocked the service industry. In May, Starbucks closed 8,000 of its anti-bias shop stores after two black men were arrested for intrusion at one of Philadelphia stores. The shopkeeper, who stopped working at Starbucks shortly after the incident, had called the police because the men were left in the store without ordering anything and refused to order something when asked.

Earlier this year, a fired Chipotle chief accused of stealing $ 626 stopped winning nearly $ 8 million from the company in an incorrect termination suit.

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