Cathay Pacific (CPCAY) said Wednesday that a wide range of data – including passengers’ names, date of birth, phone numbers, e-mail addresses and passport numbers – were exposed to the hack.
“We are very sad. For some concern, this data security event can cause our passengers,” said CEO Rupert Hogg in a statement. The airline is in the process of contacting affected persons, he added.
It’s the latest embarrassing data protection to British Airways said last month that hackers stole debit card information about 380,000 of its customers.
The hackers who beat Cathay got access to 27 credit card numbers but without the card’s security code, and another 403 issued credit card numbers, according to the airline. that there is no “evidence that personal data has been abused”, and added that “no passwords have been compromised.”
The company is now investigating hacking using a cyber security company.
“We want to calm our passengers as we train and continue to take steps to improve our IT security, “said Hogg.