Apple today announced a new iPhone X screensaver, which sees the company replacing iPhone X screens that show touch problems.…
According to Apple, some iPhone X screens may experience hearing problems due to a display module component that may fail. Affected devices have a display or part of a display that does not respond to touch or respond intermittently, or a display that responds without being touched at all.
Apple says customers experiencing the issue can get a replacement display module from an Apple store or Apple Authorized Service Provider for free.
There is no serial number check or a specific time period describing when the affected devices were sold, so this display error may probably affect all iPhone X devices. Complaints about ghosts affecting and failing to respond to touch has circulated on the forum MacRumors for several months now, which is found when iPhone X was released for the first time.
iPhone X users with a display display that have these symptoms should visit a Apple Retail business location, find an Apple Authorized Service Provider, or contact Apple Support to arrange login service to receive a replacement.
Apple recommends that customers back up their iPhones to iTunes or iCloud before performing repair, and the company warns that other damage, such as a cracked screen, may need to be fixed before the screen repair can be completed.
This Apple program does not extend the standard X-X, and repairs may be limited or limited to the original purchase country. The program covers the affected iPhone X devices for three years after the first retail sale of the device.
Apple says that if customers who have already encountered the problem have paid for repair, they can contact Apple Support for Refund.