BioWare says it has identified the issues in Anthem that was causing players’ PlayStation 4 systems to crash and will issue a patch to fix that an update expected on March 12.
In a stream on Twitch today, Anthem lead producer Ben Irving said that BioWare “discovered a bunch of things that were causing crashes, and we’ve addressed them in our patch.” Irving also said that, based on BioWare and Sony’s investigation into the crashes has not found any consoles actually “broken,” or rendered completely unusable by Anthem crashes.
“In all the instances we are aware that we have investigated in partnership with the first party, they can be powered back up if you know how to just turn the power back on, and cycle it properly,” Irving
Those findings were echoed by Chad Robertson, head of live service at BioWare, on Twitter.
“We’ve identified several causes for the temp power-down crash some PS4 users experienced,” Robertson Said . “Fixes for the top issues are in patch next week. If you have a crash crash where your PS4 console responds, you can manually power down and restart it – no risk of damage.
“After thorough review, we have not encountered an instance where Anthem has ‘bricked’ a PS4 console. If you are experiencing anything else, please reach out to @EAHelp so we can track the incident and investigate. ”
Irving said that BioWare will fix” real soon “a bug related to damage scaling in Anthem which was leading some high-level weapons to be less effective than the game’s basic starting weapon.